The Tourism RESET

This is the second episode of ‘Bred To Entertain’, a three-part series with World Animal Protection dedicated to captive wildlife in tourism. Expert-led conversations for travel and hospitality professionals, entrepreneurs and tour operator teams, to help you navigate this topic with clarity and confidence. My guests today are Delphine Ronfot and Dr David Perpiñán. Delphine has more than 20 years of international experience in captive wild animal welfare and sanctuary standards, and is World Animal Protection’s consultant on cetacean sanctuaries across Europe. After graduating as a vet, David spent more than two decades behind the scenes of zoos across the UK, US and Spain. He holds a PhD in animal health. He's seen this world from the inside. And then he walked away from it all. Today he's a consultant, filmmaker and the author of Animals vs. Zoos. Find out more with World Animal Protection’s Behind the Smile report here. Learn about Europe's first ever Dolphin Refuge in Italy here. The book recommendations…

This is the first episode of 'Bred To Entertain' a three-part series with World Animal Protection dedicated to captive wildlife in tourism. Expert-led conversations for travel and hospitality professionals, entrepreneurs and tour operator teams, to help you navigate this topic with clarity and confidence. My guests today are Dr Jan Schmidt-Burbach and Sarah Blaine. Jan is Director of Wildlife Research and Veterinary Expertise at World Animal Protection, holds a PhD in diagnosing health issues in Asian elephants, and has led the most comprehensive assessment to date of Thailand's captive elephant industry. Sarah co-founded Mahouts Elephant Foundation in 2015 and has dedicated her life to the welfare of elephants. Her foundation directly partners with Karen indigenous communities, empowering them with the tools they need to support their families and their elephants in their home village. Bred To Entertain is the latest report across 15 years of research, which highlights that conditions for elephants have…

50 episodes of The Tourism Reset and we're marking the milestone with a big topic and a very special guest. My guest today, Gopinath Parayil has spent over 20 years asking one question: how do we create a better place to live? He's the founder of travel company Blue Yonder, an award winning travel company founded in 2004 in Kerala India. His business and team have been first responders across major climate disasters for over two decades - the Kerala floods, the Nepal earthquake, and Cyclone Aila. "It's high time that this $10 trillion humanitarian potential of tourism industry is unleashed." Gopi As disasters hit more destinations, more often, Gopi's case is simple: this isn't a problem that's going away. It's a direct threat to business continuity, wherever you operate. And it's not just about responding once disaster strikes - Gopi argues tourism has a role to play at every stage: mitigation, preparedness, response, and recovery. This conversation is about what that actually looks like on the ground, what…

25 Antarctic tour guides walked away from careers they'd spent years earning, and a place they loved. Not because the work dried up. Not because they changed their minds. Because of what they witnessed on the ice. My guest today, Dr. Elizabeth Cooper, set out to find out why people were choosing to leave the industry. What she uncovered is an inconvenient truth about Antarctic tourism - one that directly undercuts the ambassadorship narrative the industry relies on, exposes the self-governance, and reveals the realities of life for the species that call it home since tourism moved in. Here's what stayed with me after this conversation... 🌍 The tipping points that made 25 Antarctic guides leave the tourism industry for good 🌍 The real cost of a trip to Antarctica & why the sustainability narrative doesn't hold up 🌍 What happened next when a guide flagged an endangered fish on the ship's menu 🌍 What Liz says real care looks like - and why it has nothing to do with visiting at all Liz's book recommendation -…

Migration. Present in the places and destinations tourism operates in and sends travellers to. Tourism relies on the idea of freedom of movement - so what happens when those two worlds collide? This story began as one man's dream to cross what he calls "one of the last remaining wildernesses." It became something else entirely. The story of a family's fight to survive. My guest today is Rasmus Krath, a Danish filmmaker and adventurer who has spent his career in places most people won't go - from pirate territory in Somalia to conflict zones in Afghanistan. In his latest film Rasmus spent six days filming a family crossing one of the world's most dangerous migration routes - crossing the notorious Darién Gap jungle, a vast area between Colombia and Panama. Here's what stayed with me after this conversation... 🌍 Why Rasmus stopped traveling "to see places" & started traveling to bring back stories 🌍 His words: "Migrants travel, adventurers travel. So why not travel with migrants?" 🌍 Passport privilege and the…

If community tourism is part of your business, if community impact matters to you in the places you operate, or if you publish impact reports - this episode is for you. My guest today is Ewan Cluckie, co-founder of Tripseed, a majority locally-owned, women-owned DMC based in Thailand. Tripseed recently became the first tourism operator in Asia to receive the Fair Tax Mark and is the first business anywhere in the world certified under the Fair Tax Foundation's new standard. Here's what stayed with me after this conversation... 🌍 Why zero leakage is not the goal and why not all economic leakage is so called 'bad' 🌍 Why some "community impact" claims are, in Ewan's words, "nonsense" - and what it would take to know if yours holds up 🌍 Why economic leakage remains the BIG elephant in the tourism industry - going unnoticed, missing from impact reports, conferences and boardrooms 🌍 What Ewan discovered behind the scenes of some of the leading sustainability certifications and that made him walk away from B Corp…

What's behind a hotel lobby that invites in a full-body exhale from its guests, and another that does the opposite? The answer? Already written into their nervous systems and missing entirely from most business strategies and ROI docs. My guest today is Dr. Willy Legrand, Professor, author, and speaker based in Germany, where he's been teaching sustainability in hospitality for over two decades. In this episode, you'll discover what his garden tells us about him that his prolific academic career cannot. Here's what stayed with me after this conversation: 🌍 What biophilic design is, what it isn't, and why it matters to your hotel, lodge, resort 🌍 The hotel lobby that fooled Willy, until it didn't, and why he left feeling disappointed 🌍 How architects and hotels can hijack biophilic design, and what it costs them 🌍 The overlooked research on hotel back-of-house spaces, where staff spend time To find out more about the Hotel Yearbook mentioned inside this episode, click here. *This episode is powered by Your…

How does tourism hide the voices of communities on main tourism routes? And what happens when this industry is a vehicle to bring back lost stories and heritage instead? My guest today is Professor Sandro Carnicelli, who teaches tourism at the University of West Scotland. Born in São Paulo to an Italian family, he completed his PhD in New Zealand, today he calls Scotland home. A journey that's shaped years of research and teaching - including his mapping of 50 tourism routes across southern Brazil, a project that connects deeply to his own heritage and, as he puts it, touches his soul. Here's what stayed with me after this conversation 🌍 A powerful answer to "what does decolonising tourism actually look like?" - the first step any of us can take, whatever your role or the size of your business. 🌍 What Sandro discovered mapping 50 tourism routes across southern Brazil - the histories and stories tourism so often chooses to hide rather than acknowledge. 🌍 The anti-tourism attraction in Brazil that flips the…

What does it mean to really 'arrive' in a place? And what's the compelling business case for stillness in tourism? Some of what we'll explore in today's episode... My guest today is Beáta Szablics, a tourism business strategist, experience designer, and certified forest therapy guide. She was the first-ever guide to host nature therapy sessions on the icy continent of Antarctica. Most tours or hotel experiences are built on motion. Beáta's work does something quote different. Her work is already enabling guests around the world to truly connect with a place, and to themselves. Here's what stayed with me after this conversation... 🌍 What Beáta means by place-based sensory experiences, why it's one of the most underused tools in tourism for guest engagement. 🌍 How to make the business case for slowing down in an industry where the entire model has been built on more, and why demand is growing for experiences like this. 🌍 Why guests are sharing that the most powerful moment of their entire trip is moving from…

The New York Times called Dr Thomas Doherty (author of Surviving Climate Anxiety) the most prominent American advocate of eco psychology. Jeremy Smith is co-author of the Glasgow Declaration on Climate Action in Tourism and has spent more than 20 years at the front line of tourism's response to the climate crisis. This episode goes somewhere most industry conversations and sustainability conferences don't. Not the spreadsheets, not the pledges - but the psychological reality of operating in an industry navigating one of the defining tensions of our time. This episode is powered by Your Nature Anew, where tourism meets wellbeing. Beàta Szablics supports hotels, tour operators, agencies, DMCs and DMOs to move beyond five stars to five senses. Find out more at yournatureanew.com Here's what stayed with me after this conversation... 🌍 Why the anxiety you feel about the climate and nature (as someone working in tourism) isn't a weakness, why it's a healthy sign and what it's actually telling you 🌍 What's missing…

Join Katie Thompson and a panel of leading experts live on the 2nd of April for Rethinking Flying, a live learning event only at thetourismreset.com. Or catch the recording. What truths would the aviation industry rather you didn't know? In this episode we find out. This week I sat down with Katie Thompson. Twenty years in the cockpit. Head of Flight Safety at NetJets. Responsible for hundreds of aircraft and thousands of pilots. An insider. And someone who walked away from a career she loved. Katie isn't criticising or finger pointing from the outside. She's here to create change and share the solutions which already exist. Including how to reduce aviation emissions by up to 50%, today. Not as a promise of tomorrow. Want to learn more and equip yourself with the facts? A brand new MASTERCLASS on this topic drops in spring 2026, developed with leading researchers, professors and experts. Available only at thetourismreset.com If you'd like to read the book Katie recommended: All We Can Save - Katharine…

Is tourism growing for the sake of growing? Who benefits? And who pays the cost? Just some of the questions we unpack in this episode. This week I sat down with Tina O'Dwyer from Ireland, a renowned strategic advisor in tourism, and one of the few people I've heard put vulnerability and leadership in the same sentence in this industry. Find out why that matters more than you think. Why this is worth a listen: 🌍 The three eras of tourism, what the era of navigation means and why you need to know this to make sense of what you're probably feeling right now 🌍 Why vulnerability and leadership belong in the same sentence, and what that really means for how we lead 🌍 Why someone said to Tina "stewardship is on all our policy documents but we don't know what it means" and why that gap matters more than you think If what you've been hearing on the podcast resonates with you, join us over at thetourismreset.com. On-demand video learning built for tourism pros, teams and students, where the world's leading voices and…

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guest today is Dr. Lyla June Johnston, aka Lyla June, an Indigenous musician, author, and activist of Diné nation and European heritage. Lyla’s creativity and passion have engaged audiences around the globe. She blends her study of Human Ecology at Stanford with doctoral research focused on how pre-colonial Indigenous Nations shaped Turtle Island (now called the Americas). Lyla’s wisdom and guidance have completely reshaped how I think about the tourism industry. Here's what you'll discover in this episode: 🌍 What Turtle Island really means, and why understanding this is foundational for anyone promoting travel in North America 🌍 How generational trauma shapes Indigenous communities, and why tourism professionals and businesses need this context to shape how we see the world 🌍 Three key challenges Indigenous communities face, and how tourism done right can support regeneration rather than extraction 🌍 The critical Indigenous…

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guests today are Vitória and Alex, mother and son from Cristalino Lodge, a world leading ecotourism lodge in the Southern Amazon, Brazil. What began as a deep knowing for Vitoria grew into Cristalino Lodge, now safeguarding 11,399 hectares of rainforest (equal in size to two Manhattans). It's a world-leading research hotspot, a sanctuary of immense biodiversity, and a living classroom where over 13,000 children have explored its trails. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is Dr Freya Higgins-Desbiolles, an academic powerhouse and author who's spent her career advancing justice in tourism. Freya helped create the Code of Conduct for Tourism in the Holy Land, she's co-authored books on climate justice and community empowerment, and she's working with communities worldwide to reimagine what's possible. Here's what you'll discover in this episode: 🌍 Why Freya believes traditional tourism has been hijacked and by whom 🌍 Why community-owned AND community-led aren't the same as community-based 🌍 Real world examples where local communities are self-determining their futures 🌍 How to inform yourself. Understand what you're missing. Then choose a pathway. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guests today are Alessandra Alonso, award-winning founder of Women in Travel CIC - named one of 50 most important women in travel by Wanderlust AND Florbela, a tour guide. For two decades, Alessandra has been championing women in tourism. It started when she noticed she was always the only woman in the boardroom. Women are 54% of tourism's workforce, yet rarely are they in decision-making roles (even today). So, she built the Tour Guiding Academy to change that. It trains women like Florbela, who at almost 50 reinvented herself as a tour guide fuelled by passion, cultural heritage, and storytelling. Here's what you'll discover in this episode: 🌍 "There is a lot of talent still totally invisible to industry" - where we're missing out 🌍 Alessandra's journey: from being the only woman in every boardroom to building an academy that transforms lives 🌍 Why curiosity matters: "Don't do things how they've always been done" Enjoyed listening?…

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guests isJeremy Sampson, CEO of The Travel Foundation. Here's what you'll hear in this episode: 🌍 "All we want is a hill to die on, and if we die on that hill, so be it." (6:00 mins) 🌍 "I actually walked into the interview thinking The Travel Foundation was TUI's non-profit... it left the Travel Foundation in a precarious position" (9:00 mins) 🌍 "It doesn't feel right and it doesn't feel fair..." (28:03 mins) 🌍 "Adaptation doesn't inspire anyone. Crisis is an endpoint to create something new" (31:30 mins) Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Today I sit down with three chiefs of impact, the people leading responsible travel at some of the biggest travel companies in the world. Sara King from Intrepid Travel, Shannon Guihan from The Travel Corporation and Kasia Morgan from Exodus Adventure Travels (part of the Travelopia group) join me for an honest conversation about what their roles really involve. We get into the misconceptions that come with the job, why good communication is what actually moves change forward, how they handle climate anxiety, and the pet peeves that come with the territory. Enjoyed this episode? Explore The Masterclasses from the industry's leading experts and discover stories that invite in fresh thinking over at thetourismreset.com. On-demand. Accessible for All. Zero barriers to access.

Behind every great travel or tourism business, no matter the size is someone who asks better questions, takes consistent action, and refuses to choose between profit and purpose. In this episode, I sat down with Helen Bateman, founder of Firecrest Travel, a UK-based boutique agency with transformative travel and adventure at its heart. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today, I’m joined by the inspiring Thomas Newmark for a deep dive into the C word! Carbon. Tom is the Co-owner of Finca Luna Nueva Lodge, who is leading the way in regenerative farming and tourism in not only Costa Rica, but the world. A seasoned expert and public speaker. Previously the chair of the Greenpeace Fund of the United States. Board chair of the American Botanical Council. And Co‑founder and Board Chair of the Soil Carbon Initiative. Thomas brings decades of wisdom, and he’s not afraid to challenge the status quo. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today I’m chatting with Jonathan Coleman, CEO of Untours, the world’s first B Corp company. In this episode we dive into the fascinating founding story of Untours and the radical vision of its founder Hal Taussig. As well as what most people don’t realise about how private foundations often work. This episode pulls back the curtain on the traditional model of philanthropy and how Untours Foundation flips the script. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. This week’s episode is a special one, as we join the global celebration of World Female Ranger Week, a powerful movement founded by my friend, Holly Budge. Today I'm joined by Dr. Sonali Ghosh, the first-ever female Field Director of Kaziranga National Park in India. Dr. Ghosh is the 2024 recipient of the World Female Ranger Trailblazer Award for her groundbreaking work, including the creation of an all-female rhino protection unit and leading the park to its first-ever zero-poaching year. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guest today is a professor of Sustainability Marketing at the University of Surrey. Dr. Xavier Font has served as an advisor to some of the world's biggest travel brands including, Booking.com, Google, Expedia, Skyscanner, and TripAdvisor where he uses his research experience to inform efforts that can ultimately influence travellers and therefore contribute more positively to the places they visit. Tune in to learn about... The unfiltered truth about what matters to your customers (5:07 mins) Why the language we use matters, & what green hushing is (11:37 mins) Why 50% of British & German travellers felt information overload (16.34 mins) Beyond blame: A smarter way to engage travellers, with a hotel example (29:31) Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five…

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guest is an award-winning producer and director of wildlife documentaries for BBC, Apple TV+, National Geographic, and Discovery. In an incredibly rare interview, Joe Stevens shares his journey of being inspired by Sir David Attenborough, to later working with him in the Galapagos, as well as why filming the world’s largest savannah has become one of his most important missions to date. Tune in to uncover: Why the world's most biodiverse savannah's is often overlooked by tourism pros How ecotourism can be a catalyst for conservation with a powerful example Joe's journey to becoming a wildlife filmmaker & working with David Attenborough The transformative potential of tourism in safeguarding biodiversity in Brazil Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five…

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is the Author of the memoir 'The Mindful Traveller' and the sustainable travel handbook Go Lightly. Having worked as a travel writer for over a decade, Nina Karnikowski writes about travel that can help solve social and environmental problems. Tune in to discover... Why it's time to redefine luxury - not as excess, but as impact and connection How mindful travel can lead to more meaningful, memorable experiences How facing our biggest fears leads to incredible opportunities and growth Slower travel, Nina's best experiences to help inspire your own trip designs Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guest today is the founder and CEO of Wanderful, a sisterhood of more than 45,000 solo women travellers across the globe and content creators. Beth Santos is also the creator of the WITS Travel Creator Summit, a leading event for women and gender diverse travel creators. In this episode, discover... Who makes 85% of travel purchasing decisions The myths to bust about who can travel and the questions we need to ask How to empower more women to discover places for themselves, by themselves Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is a trained beekeeper and Intrepid Travel's B Corp Impact Manager. In her spare time Rochelle Turner is the co-chair of Travel by B Corp UK, and is a trustee of the Travel Foundation. In this episode, discover... What it means to be a B Corp travel business. The good, as well as the challenges Why governance is crucial for accountability and purpose-driven business How tourism can uplift marginalised communities and women Why 'good' business can be profitable and much more Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is Justin Francis, the Chair of Responsible Travel, named the world’s first and largest travel company dedicated to responsible tourism. Co-founding the World Responsible Tourism Awards, Justin's vision and hard work has fundamentally changed the industry in countless ways. In this episode, discover... Justin's fascinating story and journey to becoming a pioneer of responsible tourism Why we should feel 'fabulous' about working within tourism as a great connector Why regulation is crucial for addressing aviation's carbon emissions Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guest is an award-winning writer and strategist with 25 years of experience in tourism and climate action. Jeremy Smith, is the author of 'Transforming Travel' and 'Clean Breaks, 500 Ways to See the World', he was the co-founder of Tourism Declares a Climate Emergency, and is the co-author of the UN Tourism-led Glasgow Declaration for Climate Action in Tourism. In this episode, discover... How storytelling can help us all address climate anxiety How Jeremy inspired 100's of travel companies to create a climate action plan Why my guest said "this is the first time I've ever talked publicly on this.." Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guest is Thomas Turcich, who completed a seven-year journey walking across thirty-eight countries with his adopted pup, Savanna. He's the 10th person to walk around the world, walking a mind-blowing 28,000 miles. In this episode, discover... What inspired Tom to spend 7 years walking around the world Why walking is the ONLY way to truly see a place, whatever the destination The realisation Tom had of passport privilege during the journey Why it's worth checking out his book World Walk Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today I have the inspiring Rachel Levy joining me, an award-winning filmmaker, writer and photojournalist based in Alaska whose work lies at the intersections of environmental justice, modern colonialism, and sustainable tourism. In this episode, learn about... Tourism leakage and colonial frameworks in the safari industry in Tanzania The dark side of the safari industry and how to best navigate a responsible trip How to begin to turn the tide on the pervasive economic leakage and exploitation Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes.

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. This week I'm joined by sustainability specialist at Explore Worldwide, an adventure travel company. Hannah Methven is not just any sustainability manager, she led the most comprehensive carbon measurement project in the history of the travel industry, measuring the footprint of over 500 trips and counting. In this episode discover... What leading the largest ever carbon measurement project in travel was like Why transparency is everything and why they focused on carbon reduction first How starting with the smallest actions can lead to significant change in business Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today is special, as we've reached our 20th episode! A special thanks to everyone who's joined me for this wild ride so far, I've loved every minute. Awarded a Lifetime Achievement Award for her contribution to tourism, my guest today, Anna Pollock, has over 50 years of experience. An acclaimed thought leader in the emerging field of Regenerative Tourism, she's also the Founder of Conscious Travel. In this episode discover... Why the current tourism model is like a teenager that needs to quickly grow up What regenerative tourism embodies and what it is NOT - to set the record straight Why the only way forward in this industry is to reconnect with ancient wisdom Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guest today is Fernando Polanco, general manager and co-owner of Hacienda Zuleta in Ecuador. From a ground-breaking conservation programme to bring back Condors from the edge of extinction, to a rich family history spanning 140 years; there is no place on earth quite like Zuleta in Ecuador. In this conversation, Fernando shares the rich history of his family and their unshakeable commitment to environmental stewardship and community, rooted in the powerful legacy of his grandfather, a former president of Ecuador. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

My guest today is Fabrizio Ghilardi, founder of Socompa Adventure Travel. Fabrizio shares his journey from his home in Italy to Argentina in search of adventure and how he built Socompa into a premier travel company focused on responsible tourism. The conversation delves into the transformative power of travel, the importance of sustainability, and the challenges and successes of running a socially responsible business in a complex economic environment. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Today's guest is the author of a bestselling travel memoir, is the founder of Climate Conscious Travel and the sustainable travel blog, The Shooting Star. In 2011, at the age of 23, Shivya Nath waved goodbye to a corporate job, sold her possessions and embarked on an adventure of a lifetime, sparked by her curious nature. For the next 7 years Shivya lived out of her bag, immersing herself in local communities from Guatemala to Uzbekistan; those experiences shaped her into a passionate advocate for slow, solo travel and community tourism. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

My guest today has worked across 4 continents with local communities, their governments, and the tourism industry at large. Dr. Harold Goodwin is the Managing Director of the Responsible Tourism Partnership, chairs the panels of judges for the Global Responsible Tourism Awards and is the Director of the International Centre for Responsible Tourism. In this episode we talk about over tourism, real-world examples, inspiring stories of hope and why 'sustainable' is a word best to avoid. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

My guest today, Paula Christensen, is one of 7 brothers and sisters who run a remote eco-lodge which overlooks the impossibly blue waters of Lake General Carrera in Patagonia, Chile. In this conversation, Paula discusses her family's fierce commitment to Mallín Colorado, how it all started with a camping trip, and their exciting reforestation project. Paula also shares insights on the impact of climate change on the region, the fragility of nature, and the importance of adapting tourism practices to protect the environment. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

My guest today is Jonah Chaffee, an ecological educator and owner of Valle Escondido Nature Reserve Hotel and Farm in Costa Rica. In this episode we unpack the principles of permaculture. We also explore the connections between soil health and human health. As well as how multi-generational education at his eco-lodge in Costa Rica is creating a ripple effect. I hope you enjoy this episode! Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

My guest today is Elisa Spampinato, founder of Traveller Storyteller. Elisa is a community tourism consultant, community connector, and storyteller. She is fiercely passionate about involving local communities in the development of tourism, be it in rural communities, or urban settings. In this episode we talk about elevating the invisible narratives within tourism and the intangible benefits that local communities can receive through the right kind of tourism. I hope you enjoy this episode! Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

My guest today is Thomas Armitt, global manager of Planeterra, a non-profit which uses community tourism to change lives. In this episode Tom talks about community tourism, where travel experiences are owned, led and run by communities and social enterprises. We discuss nuances between community-based, community-led, and community tourism and Tom highlights the interconnectedness of climate change, biodiversity, and human health. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

My guest today is the founder of Equality in Tourism NGO. In this episode Tricia shares the realities of gender inequality in tourism including: unequal pay, limited access to training, and the lack of work-life balance. We uncover why sustainability in tourism can NEVER be achieved without gender equality and hear about the incredible 'Farm for Future' project in Tanzania which is empowering female farmers. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

In this special episode, I talk about Costa Rica's green paradox. Tune in to hear how to vote with your wallet when travelling to this biodiverse region, as well as the number ONE trust signal to help you source a hotel or lodge, full of soul and heart. What you'll learn in this episode: 3 tips for navigating greenwashing on a trip to Costa Rica Why tropical fruits like bananas and pineapples are something I stay away from The connection between Healthy Soil, Climate Change & The Food we eat Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

My guest today is Ronald Jacobs, general manager of Finca La Donaira in Spain. Working for some of the world’s most ‘luxurious’ hotel brands Ronald's experience left him feeling unfulfilled. In his pursuit of happiness, he finally found what he’d been looking for in the rolling hills of Andalusia. An organic farm and eco-retreat like nothing I've seen before... 'Luxury' in travel has long been defined by abundance, opulence and excess, often at any cost. Now luxury travel experiences are being redefined, driven by a profound shift in what we value. From the superficial surface level, many travellers now seek experiences that go deeper. Moving from ‘consuming’ to ‘conserving’. What you'll learn in this episode: Why this eco retreat and organic farm is the perfect example of redefining luxury Why ‘The skin of our planet' is directly linked to both the climate crisis and the solution Examples of Finca La Donaira's sustainability projects and visions for the future Why authentic, meaningful travel experiences…

Despite its small size (0.03% of the world’s landmass) Costa Rica hosts an incredible 6% of the world’s biodiversity, but it wasn’t always headed in this direction. At one point Costa Rica had one of the highest deforestation rates in the world! To better understand how Costa Rica became a success story, returning its ravaged land back to health, we go back in time with the help of my knowledgeable guest who knows the story better than most. Glenn Jampol is an author, organic coffee farmer, public speaker, and proud owner of Finca Rosa Blanca (named by National Geographic as one of the unique lodges of the world). Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

This episode was recorded on location, expect to hear rainforest sounds ;) A destination which often conjures up images of cloud forests, pristine jungle, and gorgeous beaches, not everything is 'pura vida' here. Did you know? Costa Rica is the country that uses the most pesticides per hectare, according to data from the Food and Agriculture Organization of the United Nations (FAO). Specifically, the increase is linked to three crops: banana, coffee, and pineapple. That's why we travelled to Finca Luna Nueva Lodge (aka the Mother Moon) the pioneers of soil health, serving 100% organic food and who are hands down the leaders in conscious travel in Costa Rica. In this episode with Kimberly Farrell, general manager at Finca Luna Nueva we talk about greenwashing, the detrimental effects of heavy pesticide, and how we can work with the land to draw down carbon. What you'll learn in this episode: Why everything begins with the soil and how this influences the feeling of a place The connection between the health of…

When my guest started to plant trees on his land, as part of a reforestation effort, the land dropped dramatically in value. In order to not only survive but thrive, the reserve transformed into a socio-environmental project which welcomes guests from around the world. My guest is the incredible Renato Machado, founder and visionary of Ibiti project in Brazil. A blueprint for ecotourism, a conservation project with rural regeneration and reforestation at its heart. What you'll learn in this episode: How Ibiti has become one of Brazil's leading rewilding success projects Renato's conservation efforts to bring back the endangered spider monkeys Why the initial vision of creating a greenbelt around Ibitipoca Park didn't work Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

My guest today is Roberto Klabin, founder of Caiman and SOS Pantanal. Roberto is an incredible force of nature, for nature in the Pantanal. Ranchers and jaguars have clashed for more than 300 years in the Pantanal. Roberto's ongoing struggle to safeguard the incredible biodiversity in a place he loves is both moving and inspiring. What you'll learn in this episode: From carbon credits to biodiversity credits - Everything you need to know How cattle became the mega fauna in the Pantanal, a biodiverse wetland Uncover the story about a leading conservation project featured on Planet Earth 3 Why Roberto was called 'crazy' by his friends and family in his fight for nature Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

Today's guest is Lili Rampim, also known as the mother of the Jaguars. Lili is both Oncafari's lead field biologist and Caiman’s operations coordinator. Her work lies at the intersection between ecotourism, conservation and biology. Featured in the TV series Planet Earth, Onçafari's conservation efforts are recognised around the world. What you'll learn in this episode: Lili's work with jaguars & how she successfully reintroduced 2 Jaguars to the wild What the habituation process looks like with jaguars and why it's key for tourism The complex relationship between ecotourism, conservation and cowboy culture Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).

Join me and Katheryn Wise, UK campaign manager at World Animal Protection, a global voice for animals for more than 70 years. Today, an estimated 550,000 wild animals are being exploited to entertain holidaymakers. What you'll learn in this episode: Why some household travel brand are still failing wildlife Why captivity is bad for both dolphins and the tourists that visit the venues Where Europe's largest dolphin prison is and why it still exists The challenges and the solutions to creating positive change Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset series, (one expert, one topic, less than five mins).